Solutions Engineer

Remote, Latam, Full Time, Individual Contributor, +4 years of experience Who We Are At Yuno, we are building the payment infrastructure that allows all companies to participate in the global market. Founded by seasoned experts from the payments and tech industries, our technology provides access to leading payment capabilities, enabling companies to engage customers confidently and maintain global operations through seamless integrations. We empower high-performing teams at brands like InDrive, McDonald's, Rappi, and Viva Aerobus to integrate over 1,000 payment methods via a single API. By leveraging advanced AI and the latest technologies, we orchestrate smart routing and fraud prevention across 80+ countries. About The Role We are orchestrating the best high-performing team! As a Customer Solutions Engineer, you are the technical owner of a merchant's journey with Yuno from the first discovery call to the first transaction in production. You sit on both sides of the deal: you design the solution that wins it, and you build the integration that makes it real. Demos, technical discovery, architecture proposals, RFPs and security reviews on one side; integration planning, API guidance, testing, and go-live on the other. You will work with merchants processing millions of transactions across LATAM, each with a different stack, a different set of PSPs, and a different definition of "done". You will map their payment flows, find where Yuno fits, and translate that into something an engineering team can actually ship. Quality is the standard here, not the goal: every payment, every user, every time. An integration that goes live with unresolved edge cases is not a finished integration. No two merchants integrate the same way, and priorities shift as deals move. You will need to adapt fast, pick up new payment methods and markets as they come, and stay effective when the plan changes mid-cycle. You will also be the connection point between Sales, Product, Engineering, and