Operational Risk Senior Specialist

ABOUT NU Nu serves more than 140 million customers, guided by a mission to fight complexity and empower people. The company has been leading an industry transformation through innovative products and human-centered services.   Proprietary technology and data at scale power Nu’s digital platform, built to promote financial access, advancement, and transparency. Its business model thrives on customer love and lower costs, feeding a flywheel of growth and profitability. Visit our Institutional Page https://www.nu.com/2026-en ABOUT THE ROLE The Operational Risk Specialist, plays a vital role within the operational risk management function at Nu Mexico. The main duties involve identifying, assessing, monitoring, and mitigating operational risks that may hinder the company from reaching its objectives. This is accomplished by developing methodologies and ensuring their implementation and execution within the first line of defense. This process includes training, review and challenge, monitoring key risk indicators, and escalating issues in appropriate Risk Forums. This role involves close collaboration with different departments and teams to execute various Operational Risk programs aimed at reducing and controlling the likelihood and impact of adverse operational risk events. YOU’LL BE RESPONSIBLE FOR 1. Lead the oversight and continuous improvement of the Op Risk Management System, ensuring that policies, methodologies, procedures, governance practices, and supporting documentation remain aligned with local regulation and global standards. 2. Lead and coordinate the annual and continuous RCSA process, maintaining high-quality risk and control matrices by ensuring that operational risks are properly identified, documented, classified, assigned to processes and business lines, and linked to accountable owners and controls. 3. Perform independent 2LoD review and challenge of 1LoD risk assessments and controls, including the evaluation of inherent risk,